Shipping policy

Shipping Policy

Thank you for shopping with us! Below you’ll find everything you need to know about how we process and ship your orders.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped and you’ll receive a confirmation email with tracking information.

Please note: During high-volume periods (sales, holidays, promotions), processing times may be slightly longer.

Shipping Time

Because we work with multiple suppliers, shipping times may vary depending on your location and the product ordered.

Estimated delivery time: 7–12 business days
Some orders may arrive sooner, while others may take slightly longer due to customs, carrier delays, or international shipping conditions.

Shipping Locations

We currently ship to [US, CANADA AND UK].
If your location is not supported at checkout, unfortunately we are unable to ship there at this time.

Shipping Costs

Shipping costs are calculated at checkout and will be clearly displayed before you complete your purchase.
From time to time, we may offer free shipping promotions.

Tracking Information

Once your order has shipped, you will receive an email with a tracking number.
Please allow 2–3 days for tracking information to update in the carrier’s system.

Customs, Duties & Taxes

International orders may be subject to customs fees, import taxes, or duties depending on your country. These charges are the responsibility of the customer and are not included in the product or shipping price.

Delayed or Missing Orders

If your order hasn’t arrived within 20 business days, please contact us and we’ll be happy to assist.

We are not responsible for delays caused by:

Customs clearance
Postal service issues
Incorrect shipping information provided at checkout

Incorrect Address

Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrect addresses provided by the customer.